Free Delivery on orders over PKR 10,000.

FAQs

Does Umer Poshak Store deliver internationally?

For our international customers, ordering from Umer Poshak is simple and convenient! Here’s how:

1. Visit our website and browse through our wide range of products.
2. Add your desired items to your cart.
3. Proceed to checkout and enter your International or local Pakistani shipment address.
4. Select your preferred payment method: Credit card, Debit card And Cash On Delivery.
5. When prompted, enter your billing address on our secure payment gateway, either 2checkout.
6.Complete the payment process by entering your card details.

Please note: We do not offer Cash on Delivery (COD) for international orders.

That’s it! Your order will be on its way to you shortly. If you have any questions or need assistance, feel free to contact our customer support team. Happy shopping with Umer Poshak!

Does Umer Poshak provide custom stitching services?

Yes, at Umer Poshak, we offer customized stitching services (to an extent) for all our unstitched products available on the website. Stitching charges are clearly mentioned with each product. Our stitching adheres to the catalog image; however, we accommodate modifications such as opting for a maxi instead of a lehenga choli, requesting full sleeves, choosing trousers instead of churidar, and more according to your preferences.

Can I make changes to my order after it has been placed?

Yes, you can make changes to your order after it has been placed. Simply contact us through social media, phone, or email, and our customer support team will assist you with any modifications you need.

Can I track my order internationally?

Yes, after placing your order on www.umarposhakmehal.com, you can track your order internationally. Simply contact our customer support team or reach out to us on our social media platforms, providing your order number. Our team will then provide you with a tracking number to monitor your shipment.

Which brands can be found at Umer Poshak?

We sell all leading Pakistani brands, including:

1. LimeLight
2. Alkaram Studio
3. Gul Ahmed
4. Junaid Jamshed
5. Maria B.
6. Nishat Linen
7. Sana Safinaz
8. Maria B
9. Sapphire
10. Bonanza Satrangi

And many more esteemed Pakistani brands.

Can I get assistance with selecting outfits for special occasions or events?

Yes, at Umer Poshak, we provide complete assistance with selecting outfits for special occasions or events. Our team is dedicated to helping you find the perfect outfit that suits your style and occasion requirements.

What should I do if I receive the wrong item?

If any inconvenience caused by receiving the wrong item. Please contact our customer support team with your order details, and we’ll arrange for the correct item to be sent to you as soon as possible. You can also return the incorrect item for a refund or exchange.

Can I cancel my order?

Yes, you can cancel your order within a certain timeframe after placing it. Please refer to our website or contact our customer support team for information on our cancellation policy and to initiate a cancellation request. We’ll process your cancellation as quickly as possible and provide a refund if applicable.

What are the shipment charges at Umer Poshak?

For local Pakistani addresses, delivery charges are PKR 200. However, orders above PKR 10,000 enjoy free delivery. As for international delivery, charges vary depending on the weight of the consignment.

Do you have a physical store location?

Yes, Umer Poshak’s physical store is located at Mangla Road, Dina, District Jhelum

Can I place an order over the phone?

Yes, you can place an order over the phone or through our social media channels such as Facebook and Instagram. We’re here to assist you with your purchase however it’s most convenient for you!

Do you offer cash on delivery (COD) services?

Yes, Umer Poshak offers Cash on Delivery (COD) services within Pakistan. Delivery charges of PKR 200 apply, but orders above PKR 10,000 qualify for free delivery.

What is your policy on out-of-stock items?

At Umer Poshak, we provide clothing from leading brands. If any product happens to be out of stock, we strive to fulfill your order by sourcing the item. However, if we’re unable to fulfill your order, Umer Poshak reserves the right to cancel it at any time.

What should I do if my order is delayed?

We apologize for any delays you may have experienced with your order. Please rest assured that we are working to resolve this promptly. You can contact our customer support team with your order details for further assistance and updates on your delivery.

What should I do if I have a billing issue?

If you encounter any billing issues, such as unauthorized charges or discrepancies in your invoice, please contact our customer support team with your order details. We’ll investigate the issue and work to resolve it promptly, ensuring that your billing information is accurate and up to date.

0